Welcome to CC
Welcome to CC
Who we are
About us
Who we are
About us
At CC we are committed to bridging the gap between brands and their customers. We empower e-commerce brands to establish genuine customer connections through online communities transforming conventional social media strategies.
01.
Our History
01.
Our History
02.
Our Mission
02.
Our Mission
03.
Our Vision
03.
Our Vision
Who we are
About us
At CC we are committed to bridging the gap between brands and their customers. We empower e-commerce brands to establish genuine customer connections through online communities transforming conventional social media strategies.
01.
Our History
02.
Our Mission
03.
Our Vision
About Founders
Meet The Founders
About Founders
Meet The Founders
ANTON BOSREDON
Anton discovered his passion for videography, marketing, and business at a young age. Originally from London, Anton brought his expertise to Madrid's restaurant sector before co-founding our business. His keen eye for detail and commitment to excellence drive our creative strategies. Anton's ability to connect with diverse audiences and his relentless pursuit of impactful marketing solutions are integral to our success in fostering genuine brand-customer relationships.
GIOVANNI ROMERO
Giovanni's entrepreneurial journey began by observing his parents manage their businesses. With a strong background in marketing, sales, and automation, Giovanni brings a deep understanding of customer relationships to the table. His passion for creating meaningful connections has shaped our mission and vision, guiding our efforts to bridge the gap between brands and their customers. Giovanni's strategic insights and dedication to authentic interactions are key to our innovative approach.
About Founders
Meet The Founders
ANTON BOSREDON
Anton discovered his passion for videography, marketing, and business at a young age. Originally from London, Anton brought his expertise to Madrid's restaurant sector before co-founding our business. His keen eye for detail and commitment to excellence drive our creative strategies. Anton's ability to connect with diverse audiences and his relentless pursuit of impactful marketing solutions are integral to our success in fostering genuine brand-customer relationships.
GIOVANNI ROMERO
Giovanni's entrepreneurial journey began by observing his parents manage their businesses. With a strong background in marketing, sales, and automation, Giovanni brings a deep understanding of customer relationships to the table. His passion for creating meaningful connections has shaped our mission and vision, guiding our efforts to bridge the gap between brands and their customers. Giovanni's strategic insights and dedication to authentic interactions are key to our innovative approach.
Quality
Quality
Personalization
Personalization
Reliability
Reliability
Collaboration
Collaboration
Innovation
Innovation
Customer Focus
Customer Focus
Long-Term Relationships
Long-Term Relationships
Positive Experience
Positive Experience
Trustworthiness
Trustworthiness
Passion
Passion
Customer Support
Customer Support
How We Work
Our 4 Stage Process
How We Work
Our 4 Stage Process
How We Work
Our 4 Stage Process
01
Step
01
Discovery Phase
During this initial stage, we dive deep into understanding your business goals, target audience, and market landscape. We conduct thorough research and analysis to identify opportunities and challenges, laying the foundation for a successful community strategy. Our team gathers extensive data through surveys, interviews, and focus groups to ensure we have a comprehensive understanding of your brand’s needs and customer expectations.
01
Step
01
Discovery Phase
During this initial stage, we dive deep into understanding your business goals, target audience, and market landscape. We conduct thorough research and analysis to identify opportunities and challenges, laying the foundation for a successful community strategy. Our team gathers extensive data through surveys, interviews, and focus groups to ensure we have a comprehensive understanding of your brand’s needs and customer expectations.
Step
01
Discovery Phase
During this initial stage, we dive deep into understanding your business goals, target audience, and market landscape. We conduct thorough research and analysis to identify opportunities and challenges, laying the foundation for a successful community strategy. Our team gathers extensive data through surveys, interviews, and focus groups to ensure we have a comprehensive understanding of your brand’s needs and customer expectations.
02
Step
02
Strategy Development
With insights gathered from the discovery phase, we develop a customised strategy tailored to your specific needs and objectives. This comprehensive plan outlines the key tactics, engagement methods, and timelines needed to achieve your community goals effectively. We create detailed community member avatars and document all strategies and insights, ensuring clear and actionable steps for implementation.
02
Step
02
Strategy Development
With insights gathered from the discovery phase, we develop a customised strategy tailored to your specific needs and objectives. This comprehensive plan outlines the key tactics, engagement methods, and timelines needed to achieve your community goals effectively. We create detailed community member avatars and document all strategies and insights, ensuring clear and actionable steps for implementation.
Step
02
Strategy Development
With insights gathered from the discovery phase, we develop a customised strategy tailored to your specific needs and objectives. This comprehensive plan outlines the key tactics, engagement methods, and timelines needed to achieve your community goals effectively. We create detailed community member avatars and document all strategies and insights, ensuring clear and actionable steps for implementation.
03
Step
03
Implementation and Execution
Once the strategy is finalised and approved, we roll up our sleeves and put the plan into action. We design and build a customised, branded community platform, ensuring it aligns with your brand’s identity and engagement strategy. Our team collaborates closely with your marketing department to promote the community effectively, developing engaging events, rewards, and courses to foster a vibrant and interactive environment.
03
Step
03
Implementation and Execution
Once the strategy is finalised and approved, we roll up our sleeves and put the plan into action. We design and build a customised, branded community platform, ensuring it aligns with your brand’s identity and engagement strategy. Our team collaborates closely with your marketing department to promote the community effectively, developing engaging events, rewards, and courses to foster a vibrant and interactive environment.
Step
03
Implementation and Execution
Once the strategy is finalised and approved, we roll up our sleeves and put the plan into action. We design and build a customised, branded community platform, ensuring it aligns with your brand’s identity and engagement strategy. Our team collaborates closely with your marketing department to promote the community effectively, developing engaging events, rewards, and courses to foster a vibrant and interactive environment.
04
Step
04
Monitoring and Optimization
Continuous monitoring and optimisation are essential to ensuring the success and effectiveness of the community. We closely track key performance indicators and metrics, analysing data to identify areas for improvement. Regular consulting calls and detailed reports help review community performance, and we make necessary adjustments to optimise results. This iterative process allows us to adapt to changes and maximise the return on your investment, ensuring a thriving and engaged community.
04
Step
04
Monitoring and Optimization
Continuous monitoring and optimisation are essential to ensuring the success and effectiveness of the community. We closely track key performance indicators and metrics, analysing data to identify areas for improvement. Regular consulting calls and detailed reports help review community performance, and we make necessary adjustments to optimise results. This iterative process allows us to adapt to changes and maximise the return on your investment, ensuring a thriving and engaged community.
Step
04
Monitoring and Optimization
Continuous monitoring and optimisation are essential to ensuring the success and effectiveness of the community. We closely track key performance indicators and metrics, analysing data to identify areas for improvement. Regular consulting calls and detailed reports help review community performance, and we make necessary adjustments to optimise results. This iterative process allows us to adapt to changes and maximise the return on your investment, ensuring a thriving and engaged community.
Gallery
CC - behind the business
Gallery
CC - behind the business
Gallery
CC - behind the business
Frequently Asked Questions
Got Questions? We've Got Answers!
Frequently Asked Questions
Got Questions? We've Got Answers!
How can an online community benefit my e-commerce brand?
How do you ensure high engagement within the community?
What kind of insights can I gain from my online community?
How do online communities impact advertising costs?
How do you measure the success of an online community?
How can an online community benefit my e-commerce brand?
How do you ensure high engagement within the community?
What kind of insights can I gain from my online community?
How do online communities impact advertising costs?
How do you measure the success of an online community?
Frequently Asked Questions